• Roam like a Local

  This local Australia Prepaid Plan uses Vodafone network in Australia, the largest Telco in Australia. You can rest assure of having connectivity in both urban and rural areas in Australia: Sydney, Melbourne, Perth, Adelaide, Canberra, Darwin and everywhere else. Usage is 30 days upon registration with enormous data quota and hotspot allowed. If data is used up, you can easily top up online through the Lebara app. Moreover, you can also make unlimited calls to 12 countries: Malaysia, Brazil, Canada, China, Colombia, Hong Kong, Mexico, New Zealand, Singapore, South Korea, United Kingdom and United States.

  

• Affordable Convenience

  Don’t need to trouble yourself looking for travel SIM cards when you arrive in Australia. Enjoy instant internet access even before you leave your plane. You need not pay deposit like MiFi rental and avoid shocking roaming charges. This Australia Lebara Travel Prepaid Plan can fit all phones and just discard the SIM card after using it. If you are there for more than 30 days or need more data, simply purchase top ups from the Lebara app. You can purchase this SIM card for yourself and loved ones and maintain constant communication in case anyone got lost.

  

• Access Your Own Social Media

  Even though you are using a different SIM card, you can still have access to all your existing social media accounts like Whatsapp, Wechat and Telegram as long as the same phone is used. Roam connected with your loved ones at all times.

  

• Money Back Guarantee

  All the travel prepaid plans and SIM cards are backed by "Our Promise" to deliver the best working card and customer service to you. Read more about "Our Promise" policy here : www.hello1010.my/our-promise

  

Step 1 Register Your SIM Card. You can do this with either of these 3 options :
Option 1 : Register upon arrival in Australia
When in Australia, insert SIM card and call 126122 to activate. Calls only 8am-8pm (Mon-Fri) & 9am-6pm (Sat, Sun & Public Holidays), Sydney time.

Option 2 : We register for you. Email the following to [email protected]
Email Title : “Lebara Registration” with your 1.Passport Photo Page , 2. Order Number , 3. Arrival Date in Australia

Option 3 : Register yourself online at https://secure2.lebara-mobile.com.au/activation

Step 2
Insert SIM card in Slot 1 when you arrive in Australia. It should be able to work automatically. For some android phones you might need to manually set Access Point Name (APN) as follow :

Check Data Balance
Using your Lebara SIM:  SMS ‘Bal” to 126172

How good is the network coverage of this SIM card?

Vodafone is one of the largest telco in Australia with the widest coverage. For more information on the network coverage, please refer to this link: http://www.lebara.com.au/network-coverage

If I finished using the my data, will I still be able to surf internet at a slower speed?

No you cannot use data once it is used up. However you can easily recharge your card online here : https://secure2.lebara-mobile.com.au/recharge

Is the data inside this card enough for my usage?

Depending on your usage, 30 days usage of 4GB (4000MB) is enough for an average user. Since you will be using this card for less than 30 days, the data allocated should be sufficient. Here is an example of a typical daily data usage overseas: 

(Only for your reference. Different users will have different usage pattern)

What are the shipping rates and how long will it takes for my purchases to arrive?

1. Malaysia (including Labuan, Sabah & Sarawak)

(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.

(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).

(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Address :
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.

2. Elsewhere

DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.

Click here for more information on our shipping & delivery

My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?

To all NEW phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use a South East Asia SIM card to activate the phone. After you made calls of at least 10 minutes with the phone, your phone will then be able to use any SIM cards worldwide.