• Explore with Ease In Australia and New Zealand

  Travelling to Australia and New Zealand? Get convenient with this 2 countries in 1 SIM card package. Whether you are using this Travel Prepaid SIM card in Australia or in New Zealand, you can now get connected instantly once you arrive. Powered by Optus in Australia and 2degrees in New Zealand, this Travel Prepaid SIM card also comes with HK$30 for calls. It will cost HK$0.50/min for calling/receiving calls so essentially you can enjoy 60 minutes of talk time.

  

• Affordable Convenience

  Don’t need to trouble yourself looking for travel SIM cards when you arrive at your destination. Enjoy instant internet access even before you leave your plane. You need not pay deposit like MiFi rental and avoid shocking roaming charges. This Australia & New Zealand Unicom Data & Call Travel Prepaid SIM Card can fit all phones and just discard the SIM card after using it. If you are there for more than 8 days or need more data, simply purchase additional pieces. Travelling to Australia and New Zealand is much easier now, you can purchase for yourself and loved ones and maintain constant communication in case anyone got lost.

  

• Access Your Own Social Media

  Even though you are using a different SIM card, you can still have access to all your existing social media accounts like Whatsapp, Wechat and Telegram as long as the same phone is used. Roam connected with your loved ones at all times.

  

• Money Back Guarantee

  All the travel prepaid plans and SIM cards are backed by "Our Promise" to deliver the best working card and customer service to you. Read more about "Our Promise" policy here : www.hello1010.my/our-promise

  

Step 1
Insert the SIM card into your phone and turn on ‘Data Roaming’ (under Mobile Networks in settings)

Step 2
Search and connect to the network “Optus” when using in Australia.  
Search and connect to the network “2degrees” when using in New Zealand.  

In case cannot access internet after Step 2

You will need to manually set up Access Point Names(APN) according to your phone OS and select it. Then restart your phone. 

Once activated you will receive a mobile number for this card through SMS.

Check Balance
Dial *118*35#

How good is the network coverage of this SIM card?

In Australia, you will be on one of Australia's largest telco, Optus. It has one of the widest and fastest network in the country. In New Zealand, you will be using one of the top Telco which is 2degrees.

If I finished using my data, will I still be able to surf internet at a slower speed?

Yes you can surf at a slower speed of 128kbps. However, mobile tethering will be deactivated after the 6GB quota is finished.

Can I use Whatsapp to chat and make calls with this card?

You certainly can. Using Whatsapp to call saves you money. Note that this card also comes with HK$30 call credit. Calling/receiving calls locally in Australia and New Zealand costs HK$0.50/minute.

Is the data inside this card enough for my usage?

Depending on your usage, 30 days usage of 4GB (4000MB) is enough for an average user. Since you will be using this card for less than 30 days, the data allocated should be sufficient. Here is an example of a typical daily data usage overseas: 

(Only for your reference. Different users will have different usage pattern)

What are the shipping rates and how long will it takes for my purchases to arrive?

1. Malaysia (including Labuan, Sabah & Sarawak)

(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.

(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).

(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Address :
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.

2. Elsewhere

DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.

Click here for more information on our shipping & delivery

My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?

To all NEW phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use a South East Asia SIM card to activate the phone. After you made calls of at least 10 minutes with the phone, your phone will then be able to use any SIM cards worldwide.