Introducing a travel SIM card that you pay only once but can use it for 3 months in popular destinations around the globe such as USA, Brazil, UK, Europe, Hong Kong, Vietnam, Singapore, Sri Lanka, Australia, New Zealand; combined total of 60 countries. Since this is a prepaid card, you will not be charged any additional fees. There is 3GB for you to use in its entire duration. Also, hotspot enabled hence you can tether it to other devices as you please. Purchasing separate SIM cards in each country would cost so much more.

Perfect for explorers that require seamless connectivity when they cross borders to multiple countries. Excellent for frequent travellers that travels on regularly throughout the year. Brilliant for those simply like to share this SIM card among family and friends- just remember to get it back once they return from their trip!

Make sure you activate this card in one of the 60 countries below. Please do not activate it in unsupported countries (i.e Malaysia).

COUNTRIES SUPPORTED AND THEIR NETWORK

Step 1
Insert the SIM card into your phone and turn on ‘Data Roaming’ (under Mobile Networks in settings). Make sure you insert the SIM card in slot 1 if you are using a dual SIM phone.

Step 2
Restart the device 2-3 times until network is detected. In some countries, it may take 15-40 minutes for the signal to be detected. 

In case cannot access internet after Step 2, you will need to manually set APN names

Step 3
Select the APN you just set and restart your phone. It may take a few restart to take effect.

How good is the network coverage of this Travel Prepaid SIM card?

This is primarily a United Kingdom card by the Three network. You can use it freely in UK with speed up to 4G. When you use it outside UK, the speed will be either 2G/3G/4G speed.

Can I turn on hotspot and share the connection with other users/devices?

Yes you can hotspot in all the countries listed.

If I finished using the 3GB of my data, will I still be able to surf internet at a slower speed?

No you cannot. We recommend using a new card as it is much cheaper than topping up.

Can I use this on my Mifi and Tablets?

Yes you can

Is it true that I can use this card in the 60 countries listed?

Yes you can but the speed really depends on which country you are in. 

Can I use Whatsapp to chat and make calls with this card?

You certainly can. Using Whatsapp to call saves you money.

Depending on your usage, 4GB (4000MB) is enough for usage of 30 days for an average user. You should be able to comfortably use this 3GB data for the duration of your trip. Here is an example of a typical daily data usage overseas: 

(Only for your reference. Different users will have different usage pattern)

What are the shipping rates and how long will it takes for my purchases to arrive?

1. Malaysia (including Labuan, Sabah & Sarawak)

(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.

(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).

(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Address :
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.

2. Elsewhere

DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.

Click here for more information on our shipping & delivery

My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?

To all NEW phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use a South East Asia SIM card to activate the phone. After you made calls of at least 10 minutes with the phone, your phone will then be able to use any SIM cards worldwide.