How good is the network coverage of this SIM card?
You will be on the top telco in Japan (Softbank) and South Korea (SK Telecom)
What does infinite data mean?
Infinite data means there is no data limit nor speed cap on your usage. You can hotspot it and use it as much as you can and the line will not be cut off.
Can this card be topped up?
No you cannot top up this card. After 8 days you will not be be able to use it. Remember the 8 days starts based on Hong Kong/Malaysia timezone.
Can I use Whatsapp to chat and make calls with this card?
You certainly can. Using Whatsapp to call saves you money.
What are the shipping rates and how long will it takes for my purchases to arrive?
1. Malaysia (including Labuan, Sabah & Sarawak)
(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.
(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).
(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.
DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.
Country of Delivery
Price & Delivery Time
|Singapore, Thailand, Indonesia, Cambodia, Laos, Vietnam, Myanmar, Brunei, Philippines, Bhutan, China, Hong Kong, Macau, Maldives, Mongolia, Nepal, Sri Lanka, Taiwan
RM60/delivery to a location.
1-3 Working Days
|USA, Canada, Mexico, United Kingdom, Australia, New Zealand, Austria, Belgium, Denmark, France, Finland, Germany, Hungary,Italy, Republic of Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Japan, South Korea, Bangladesh, India.
RM80/delivery to a location.
1-3 Working Days
|Rest of the World
RM145/delivery to a location.
1-4 Working Days
Click here for more information on our shipping & delivery
My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?
The new phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use a South East Asia SIM card to activate the phone. After you made calls of at least 15 minutes with the phone, your phone will then be able to use any SIM cards worldwide.