How good is the network coverage of this SIM card?
Network used are as follow: Japan (Softbank), South Korea (SK Telecom), Hong Kong (Three), Taiwan (TSTAR), Vietnam (Viettel), Singapore (Starhub), Thailand (DTAC), Malaysia (DiGi), Laos (Star Telecom), Indonesia (Indosat), Philippines (Globe), Cambodia (Metfone).
I will be travelling to a Singapore and Philippines. Can I use the card in these countries and what settings do I need to do?
Yes you can! You just need to do settings once and manually search and connect to respective country's network when you arrive. However we recommend to use this SIM card in Japan or South Korea only as it is costly to use it in the other listed countries. Please check out other cards options in our website if you are not going to Japan or South Korea.
If I finished using my 4GB+2GB high speed data, will I still be able to surf internet at a slower speed?
Yes you still can at a lower speed of 256kbps.
Can I use Whatsapp to chat and make calls with this card?
You certainly can. Using Whatsapp to call saves you money.
Is the data inside this card enough for my usage?
An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. To find out more about usage, you can read our general FAQ here.
What are the shipping rates and how long will it takes for my purchases to arrive?
Find out more information on our shipping and delivery here.
Can I use this SIM card in a new phone?
Make sure you make at least 10 to 15 minutes calls and receiving calls to unlock the phone so it can be used with overseas SIM cards.