Our Promise
Money Back Guarantee
We want you to have a pleasant experience. If your card doesn’t work, it’s quite possible the phone settings are not right. It can be easily remedied by texting our tech team via WhatsApp at +6013 399 1010. We will provide a refund if the:
- problem is not solved within 24 hours after you approached us
- SIM is
faulty - ‘No SIM’ is displayed upon insertion (auto refund)
- SIM activation
fails - SIM is unable to activate at telco’s network (auto refund)
- phone
is incompatible - If the SIM is normal and the data does not work due to settings or
model, we will provide a 60% refund if no data usage is detected.*
A refund is not applicable if:
- network problem occurs at the destination country, be assured we will follow up any service
disruption on your behalf
- telco changes/updates their plans, which is based on the discretion
of the service provider
- data usage is detected on our products*
Find out more about return and refunds
Save Time And Money
We purchase our cards in bulk so we can pass the savings to you. It’s always cheaper to purchase from us than the destination country. It also saves you the trouble of queuing for SIMs upon arrival, so you can dive straight into your holiday adventure.
Latest Products With The Best Specifications
Foreign telco plans change frequently, we monitor market trends closely to bring you the best products. All our cards hit the sweet spot between price and performance. You can now spend more time planning your trip than worrying about your communication needs.
Technical Support 7 Days A Week
Our commitment to you continues after delivery. We have a dedicated tech support team which helps you with any technical issues 7 days a week at +6013 399 1010. Feel free to text them in English, Mandarin and Bahasa Malaysia.
Free Express Shipping
From Kangar to Kuching, delivery fee is waived for purchases above RM100.
Secured Shopping
Your information security is our utmost priority. We put in place industry’s best practice for E-Commerce security by having high-level SHA-256 hash algorithm Geotrust SSL encryption, Geotrust website authentication and Cloudfare firewall to ensure your information is secure and private with us.
