Dubai being the most advanced metropolitan in the middle east is also home to the tallest building in the world, the Burj Khalifa. Being well known for luxury shopping, ultramodern architecture and a lively nightlife scene, it is no wonder that their data connectivity plans are extremely costly. This travel prepaid SIM card provides a respite for travellers who wish to be constantly connected in Dubai while not having to spend too much on data. It lasts 10 days after activation; just nice for your tour around this opulent city.

3G coverage in Dubai on DU network


4G coverage in Dubai on DU network

Elsewhere in Turkey, this SIM card will be on two of their widest fastest network which is Turkcell and Vodafone-Telsim. While in Israel, it will be on the Pelephone or Partner network.

Step 1 
Insert the SIM card into your phone. If you are using a dual SIM phone, make sure SIM card is inserted inside SIM Slot 1. Only insert SIM card in UAE/Turkey/Israel.

Step 2
Turn on Data Roaming and you will receive activation SMS.

In case the above could not work

You will need to manually set up Access Point Names(APN) according to your phone OS and select it. Then restart your phone. 

Android	IOS
Settings > Mobile Network > Access Point Names > Add Name : emov APN : emov	Automatic Detection for iOS6 and above. Otherwise : Settings > General > Network > Cellular Data Network Input emov in APN column under Cellular Data & Personal Hotspot

Important Notice for New Phone Users
If you are using a new phone, please make sure you have used it with a Malaysia SIM card and made calls of at least 10 minutes to unlock it. Else the phone will not be able to use overseas SIM cards on it.

How good is the network coverage of this SIM card?

DU is one of only two Telco operatios in Unted Arab Emirates. Elsewhere in Turkey will be on either Turkcell or Vodafone-Telsim and in Israel will be on either Pelephone or Partner. You will be able to use 4G LTE in all three countries.

After using the 3GB data, can I still surf at slower speed?

After 3GB is used up, your data will be cut off.

Can this card be topped up?

No you cannot top up this card. 

Can I use Whatsapp to chat and make calls with this card?

You certainly can. Using Whatsapp to call saves you money.

Is the data inside this card enough for my usage?

Depending on your usage, local monthly (30days) usage of 4GB (4000MB) is enough for an average user. Here is an example of a typical daily data usage overseas: 

(Only for your reference. Different users will have different usage pattern)

What are the shipping rates and how long will it takes for my purchases to arrive?

1. Malaysia (including Labuan, Sabah & Sarawak)

(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.

(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).

(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Address :
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.

2. Elsewhere

DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.

Country of Delivery	Price & Delivery Time
Singapore, Thailand, Indonesia, Cambodia, Laos, Vietnam, Myanmar, Brunei, Philippines, Bhutan, China, Hong Kong, Macau, Maldives, Mongolia, Nepal, Sri Lanka, Taiwan	RM60/delivery to a location. (Unlimited items) 1-3 Working Days
USA, Canada, Mexico, United Kingdom, Australia, New Zealand, Austria, Belgium, Denmark, France, Finland, Germany, Hungary,Italy, Republic of Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Japan, South Korea, Bangladesh, India.	RM80/delivery to a location. (Unlimited items) 1-3 Working Days
Rest of the World	RM145/delivery to a location. (Unlimited items) 1-4 Working Days

Click here for more information on our shipping & delivery

My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?

To all NEW phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use your Malaysia SIM card to activate the phone. After you made calls of at least 10 minutes with the phone, your phone will then be able to use any SIM cards worldwide.