Introducing the bigger brother to the best selling UK & Europe 12GB Travel Prepaid Plan card. With the reopening of international borders, United Kingdom (UK) is one of the first countries to welcome travelers. This travel prepaid SIM card is a local UK SIM with UK phone number and comes with a massive 50GB data quota in UK. You can also use this outside of UK especially in Europe but limited to 12GB of data from the 50GB data quota. This card is perfect if you are travelling to UK and Europe as you can be sure of constant connectivity throughout your entire trip especially during these uncertain times. Having data connectivity from the get go will provide a sense of ease and relief on your travels. With unlimited calls and SMS to UK and European phone numbers, it is recommended that everyone own one each so can keep constant communication at all times.

You can also use this card in USA, Australia, New Zealand, Hong Kong, Macau, Indonesia and Sri Lanka. You can enjoy up to 5G coverage in countries that has this coverage. Note that tethering (mobile hotspot) is only available in UK and Europe countries. This travel prepaid plan truly represents best value for frequent travellers and to those visiting several countries in Europe on a trip. Purchasing separate SIM cards in each country would cost an average of 40 Euros each. From London to New York, stretching across continents, this card is all you need.

Make sure you activate this card in one of the 72 countries below. Please do not activate it in unsupported countries (i.e Malaysia).

COUNTRIES SUPPORTED AND THEIR NETWORK

Step 1
Insert the SIM card into your phone and turn on ‘Data Roaming’ (under Mobile Networks in settings). Make sure you insert the SIM card in slot 1 if you are using a dual SIM phone.

Step 2
Restart the device 2-3 times until network is detected. In some countries, it may take 15-40 minutes for the signal to be detected. 

In case cannot access internet after Step 2, you will need to manually set APN names

Step 3
Select the APN you just set and restart your phone. It may take a few restart to take effect.

How good is the network coverage of this United Kingdom and Europe Three travel prepaid plan?

This is primarily a United Kingdom card by the Three network. You can use it freely in UK with speed up to 5G. When you use it outside UK, the speed will be depending on the countries' network coverage.

Can I turn on hotspot and share the connection with other users/devices?

Yes you can! But hotspot is only available in UK and Europe.

If I finished using the 12GB data outside UK, will I be able to use it when I go to UK?

Outside of UK, you will only have maximum of 12GB data quota. Assuming you have finished using this quota, then you will have 38GB quota left to be used in UK.

Can I use this on my Mifi and Tablets?

Yes you can but only in UK & Europe countries. Other than these countries, hotspot and tethering are not supported

I can call any number with the unlimited calls and SMS allowance?

You can only call any UK/Europe numbers while you are in UK/Europe. Example if you are in Australia, you are unable to call to a UK/Europe number.

Will I be charged for receiving calls from Malaysia?

As long as you are in any of the listed 72 countries, receiving calls from anywhere around the world is free.

Is it true that I can use this card in the 72 countries listed?

Yes you can but the speed really depends on which country you are in. 

Can I use Whatsapp to chat and make calls with this card?

You certainly can. Using Whatsapp to call saves you money.

Is the data inside this card enough for my usage?

An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. Here is an example of a typical daily data usage overseas:

(Only for your reference. Different users will have different usage pattern)

What are the shipping rates and how long will it takes for my purchases to arrive?

1. Malaysia (including Labuan, Sabah & Sarawak)

(a) GDEX courier- RM6 per delivery, free for purchases above RM100. Estimated delivery time is 2-4 working days.

(b) Express Shipping- Available for KL & Selangor area from RM18 to RM35 depending on your location, receive parcel within 12-24 working hours (Mon-Fri).

(c) Self collect- Collection in Ara Damansara, Selangor. Collect 2 hours after you placed the order, collection time is from Monday to Friday, 9.30am to 4pm. We are closed weekend and Public Holidays.
Address :
Hello1010 Sdn. Bhd
J-2-10, Jalan PJU 1A/20B, Dataran Ara Damansara,
47301 Ara Damansara, Selangor, Malaysia.

2. Elsewhere

DHL Worldwide Express for international deliveries. Deliveries are essentially made within 1-3 working days.

Find out more information on our shipping and delivery here

My phone is region locked and can only accept South East Asia SIM cards. Can I still use this card?

To all NEW phone models have a sticker showing “South East Asia SIM Cards only” in the packaging. The message simply means you need to use a South East Asia SIM card to activate the phone. After you made calls of at least 10 minutes with the phone, your phone will then be able to use any SIM cards worldwide.