How good is the network coverage of this United Kingdom and Europe Three travel prepaid plan?
This is primarily a United Kingdom card by the Three network. You can use it freely in UK with speed up to 5G. When you use it outside UK, the speed will be depending on the countries' network coverage.
I am going to Colombia. Can I use this card there?
Yes BUT you have to use it first in one of the 72 countries listed or else it cannot be activated in Colombia. If you are not visiting or stopover at the other countries listed, then please do not purchase this card as you will not be able to use solely in Columbia.
Can I turn on hotspot and share the connection with other users/devices?
Yes you can! But hotspot is only available in UK and Europe.
If I finished using the 12GB data outside UK, will I be able to use it when I go to UK?
Outside of UK, you will only have maximum of 12GB data quota. Assuming you have finished using this quota, then you will have 38GB quota left to be used in UK.
If I finished using my data, will I still be able to surf internet at a slower speed?
No you cannot. We recommend using a new card.
Can I top up data once data is finished?
Outside UK, there is a maximum cap of 12GB usage per number in 30 days. Hence even if you top up, you can't use the GB allocation due to this restriction.
Can I use this on my Mifi and Tablets?
Yes you can but only in UK & Europe countries. Other than these countries, hotspot and tethering are not supported
I can call any number with the unlimited calls and SMS allowance?
You can only call any UK/Europe numbers while you are in UK/Europe. Example if you are in Australia, you are unable to call to a UK/Europe number.
Will I be charged for receiving calls from Malaysia?
As long as you are in any of the listed 72 countries, receiving calls from anywhere around the world is free.
Is it true that I can use this card in the 72 countries listed?
Yes you can but the speed really depends on which country you are in.
Can I use Whatsapp to chat and make calls with this card?
You certainly can. Using Whatsapp to call saves you money.
Is the data inside this card enough for my usage?
An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. To find out more about usage, you can read our general FAQ here.
What are the shipping rates and how long will it takes for my purchases to arrive?
Find out more information on our shipping and delivery here.
Can I use this SIM card in a new phone?
Make sure you make at least 10 to 15 minutes calls and receiving calls to unlock the phone so it can be used with overseas SIM cards.