How good is the network coverage of this USA travel prepaid SIM card?
T-Mobile has one of the widest network coverage in the USA. It is certainly as good as it gets in terms of coverage. You can check the coverage by entering your zip code HERE.
How do I know if my phone is compatible with this SIM card?
You can visit HERE to check your phone compatibility. Insert a zip code and next select your phone model.
If I finished using the 15GB of my data, will I still be able to surf internet at a slower speed?
Yes you can but the speed will be slowed down to 128kbps.
Can I use top up when I finished using data in this card?
Top up via Ultra Mobile app, go to 'Manage Plan' section to purchase top up or visit any nearest Ultra Mobile branch in USA
Is the data inside this card enough for my usage?
An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. To find out more about usage, you can read our general FAQ here.
What are the shipping rates and how long will it takes for my purchases to arrive?
Find out more information on our shipping and delivery here.
Can I use this SIM card in a new phone?
Make sure you make at least 10 to 15 minutes calls and receiving calls to unlock the phone so it can be used with overseas SIM cards.