I am going to Turkey and Greece, can this card roam in these 2 countries?
This is the perfect SIM card for Turkey plus European destinations
Do I need to register this card before using?
We will help you with the registration and activation. Please provide us your Name (as per passport), Passport Number, Date of Birth and Arrival Date.
My trip date has changed. Can I change the activation date?
Yes you can. Please WhatsApp us at 60133991010 at least 3 days before your departure so we can help to make the necessary changes.
Oh no, I provided the wrong date and forgot to inform you!
Unfortunately we will activate the card based on the provided date. However, if you reach your destination within the 28 days validity period, you can still use the card. Just that it willl have less days.
I am visiting a few countries including Spain. How many data will I have?
There is 9GB quota for all the countries listed except for Spain whereby there will be an additional 16GB quota (As this is a Vodafone Spain SIM card, there are extra data quota for usage in Spain).
I think I will need more data. Can I top up?
We would recommend you to purchase 2 pieces if you need more data. If you are using this SIM in less than 28 days, you may just put the same dates for these 2 SIM cards and both will be activated on the same date and you will be able to use both anytime within the 28 days. If you are using it longer than 28 days and purchased the Twin Pack, just state 2 dates in the 'Departure Date' field and we willl remark on the SIM card.
Can I turn on hotspot and share the connection with other users/devices?
Yes you can
If I finished using my data, will I still be able to surf internet at a slower speed?
No you cannot. We recommend using a new card as it is cheaper than topping up.
I can call any number with the 100 minutes call quota
You can call mobile and landlines but not toll free numbers or any special chargeable numbers in your country of destination. You can also call back to Malaysia but also limited to mobile and landlines.
Is it true that I can use this card in the 40 countries listed?
Yes you can but the speed really depends on each country's roaming arrangements with Vodafone which we have no control over. But we do know Vodafone is well established with strong roaming partners in these countries.
Can I use Whatsapp to chat and make calls with this card?
You certainly can. Using Whatsapp to call saves you money.
Is the data inside this card enough for my usage?
An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. To find out more about usage, you can read our general FAQ here.
What are the shipping rates and how long will it takes for my purchases to arrive?
Find out more information on our shipping and delivery here.
Can I use this SIM card in a new phone?
Make sure you make at least 10 to 15 minutes calls and receiving calls to unlock the phone so it can be used with overseas SIM cards.