How good is the network coverage of this SIM card?
Network by Malaysia (DiGi, Celcom), Singapore (Starhub, M1), Thailand (DTAC), Indonesia (XL), Cambodia (Metfone) . Vietnam ( Vinaphone, Viettel)
I will be travelling to a Singapore and Indonesia. Can I use the card in these countries and what settings do I need to do?
Yes you can! You just need to turn on data roaming and can use it at the listed 5 countries.
If I finished using my 1GB daily high speed data, will I still be able to surf internet at a slower speed?
Yes you still can at a lower speed of 128kbps. The next day you will get new 1GB quota.
I am using a budget phone that costs around RM1000. Can I still use this SIM card?
Budget phones generally comes with less network band support and you MAY NOT be able to use the SIM card in certain countries that uses certain bands that your phone does not support. We strongly advice against using a budget or old phone for these SIM cards.
Can I use Whatsapp to chat and make calls with this card?
You certainly can. Using Whatsapp to call saves you money.
Is the data inside this card enough for my usage?
An average person consumes 4GB (4000MB) of data in a 15 days period. More less if travelling overseas for leisure as most of the time will be spent looking at sceneries or participating in some form of outdoor activities. To find out more about usage, you can read our general FAQ here.
What are the shipping rates and how long will it takes for my purchases to arrive?
Find out more information on our shipping and delivery here.
Can I use this SIM card in a new phone?
Make sure you make at least 10 to 15 minutes calls and receiving calls to unlock the phone so it can be used with overseas SIM cards.