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SIM & eSIM Setup Guides

Find the correct setup guide for your Hello1010 SIM or eSIM. Choose your product below and follow the instructions before you travel.

eSIM Setup Guides

Installing an eSIM. Choose the guide that matches your plan.

Japan KDDI eSIM

Setup instructions for Hello1010 Japan eSIMs connecting to the KDDI au network.

View KDDI Setup Guide

All Other eSIMs

General installation and setup instructions for other Hello1010 eSIM plans.

View eSIM Setup Guide

Physical SIM Quick Guides

Search for your SIM card and open the setup instructions below.

Japan Go! 10GB Travel Prepaid SIM Card

7 Days Or 15 Days | 10GB Data | Use before 30/04/2027

View product for Japan Go! 10GB Travel Prepaid SIM Card
View Quick Guide for Japan Go! 10GB Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.
  3. Restart your phone, or turn Airplane mode on and off, then wait a while.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name three
Android, APN mobile.three.com.hk
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile.three.com.hk

Restart your phone after saving the APN.

Or select the network manually

  • Rakuten Mobile/ Docomo/ KDDI

Card specifications

  • Rakuten Mobile, Docomo or KDDI network (auto connect)
  • Cannot top up, cannot make calls nor SMS
  • Refer to the label on the SIM card to see your plan

Check balance

Unable to check data balance. Please track data usage through your phone settings.

Japan Go! 20GB Travel Prepaid SIM Card

15 Days Or 30 Days | 20GB Data | Use before 30/04/2027

View product for Japan Go! 20GB Travel Prepaid SIM Card
View Quick Guide for Japan Go! 20GB Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.
  3. Restart your phone, or turn Airplane mode on and off, then wait a while.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name three
Android, APN mobile.three.com.hk
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile.three.com.hk

Restart your phone after saving the APN.

Or select the network manually

  • Rakuten Mobile/ Docomo/ KDDI

Card specifications

  • Rakuten Mobile, Docomo or KDDI network (auto connect)
  • Cannot top up, cannot make calls nor SMS
  • Refer to the label on the SIM card to see your plan

Check balance

Unable to check data balance. Please track data usage through your phone settings.

Japan, South Korea Unicom 30 Days Prepaid SIM

30 Days | 10GB high-speed data, then unlimited data at 256kbps | Hotspot | 12 Countries | Use before 31/03/2027

View product for Japan, South Korea Unicom 30 Days Prepaid SIM
View Quick Guide for Japan, South Korea Unicom 30 Days Prepaid SIM

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • Softbank in Japan
  • SK Telecom in South Korea
  • H3G in Sri Lanka
  • DiGi in Malaysia
  • Indosat in Indonesia (cannot be used in Padang)
  • Star Telecom in Laos
  • CTM in Macau
  • Starhub in Singapore
  • Globe in Philippines
  • Viettel in Vietnam
  • AIS in Thailand (Cannot be used in Golok, Pattani, Betong, Danok, weak in small and rural areas)
  • Metfone in Cambodia

Card specifications

  • Usable in Japan, South Korea and others. Refer to the network list for countries.
  • Supports Hotspot
  • No registration required
  • Cannot Call & SMS

Check balance

Dial *118*50#

Guide reference: UC-NPJ-KS

Greater China Unicom (30 or 180 Days) Prepaid SIM

30 Days, 20GB | 180 Days, 24GB | Usable In China & Macau | Hotspot | Use before 31/03/2027

View product for Greater China Unicom (30 or 180 Days) Prepaid SIM
View Quick Guide for Greater China Unicom (30 or 180 Days) Prepaid SIM

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • China Unicom in China
  • CTM in Macau

Card specifications

  • Usable in China and Macau
  • Supports Hotspot
  • No registration required
  • Cannot call & SMS
  • Refer to website for any Ad-Hoc promotion.

Check balance

Dial *118*55#

Important

8 days: speed will slow down to 512kbps once data is used up.
15 days, 30 days, 180 days: plan will cut off once data is used up.



Guide reference: UC-GRT-NHC-A

Greater China Unicom (8 or 15 Days) Prepaid SIM

8 Days, 12GB | 15 Days, 15GB | Usable in China and Macau | Hotspot | Use before 31/03/2027

View product for Greater China Unicom (8 or 15 Days) Prepaid SIM
View Quick Guide for Greater China Unicom (8 or 15 Days) Prepaid SIM

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • China Unicom in China
  • CTM in Macau

Card specifications

  • Usable in China and Macau
  • Supports Hotspot
  • No registration required
  • Cannot call & SMS
  • Refer to website for any Ad-Hoc promotion.

Check balance

Dial *118*55#

Important

8 days: speed will slow down to 512kbps once data is used up.
15 days, 30 days, 180 days: plan will cut off once data is used up.



Guide reference: UC-GRT-NHC-A

HK & Macau Travel Prepaid SIM Card

15 Days | 10GB Data | Use before 30/04/2027

View product for HK & Macau Travel Prepaid SIM Card
View Quick Guide for HK & Macau Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.
  3. Restart your phone, or turn Airplane mode on and off, then wait a while.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name mobile
Android, APN mobile
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile

Restart your phone after saving the APN.

Or select the network manually

  • Hong Kong: SmarTone, HKT, 3HK
  • Macau: CTM

Card specifications

  • 10GB data. Data is cut off once the quota is used up.
  • 15 days, counted daily to 12am GMT+8.
  • No registration required.
  • Cannot top up, cannot make calls nor SMS.
  • This plan does not support TikTok or ChatGPT.
  • Refer to the label on the SIM card to see your plan details.

Check balance

Unable to check data balance. Please track data usage through your phone settings.

Important

Device compatibility: this SIM is not compatible with Samsung Galaxy S10, S10e, S10+ and Z Flip 1, Samsung A Series models released before 2020, Oppo Reno 8 Pro, all Vivo X Series, Realme GT Neo 3, all Google Pixel models, or any other phone model released before 2020.

Taiwan Travel Prepaid SIM Card

30 Days | 10GB or 20GB Data | Use before 30/04/2027

View product for Taiwan Travel Prepaid SIM Card
View Quick Guide for Taiwan Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.
  3. Restart your phone, or turn Airplane mode on and off, then wait a while.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name mobile
Android, APN mobile.three.com.hk
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile.three.com.hk

Restart your phone after saving the APN.

Or select the network manually

  • ChungHwa

Card specifications

  • Chung Hwa Telecom network
  • Cannot top up, cannot make calls nor SMS
  • This plan does not support TikTok and ChatGPT
  • Refer to the label on the SIM card to see your plan details

Check balance

Unable to check data balance. Please track data usage through your phone settings.

Important

Device compatibility:this SIM is not compatible with Samsung Galaxy S10, S10e, S10+ and Z Flip 1, Samsung A Series models released before 2020, Oppo Reno 8 Pro, all Vivo X Series, Realme GT Neo 3, all Google Pixel models, or any other phone model released before 2020.

South Korea Unicom 5 Days Travel Prepaid SIM Card

5 Days | 10GB high-speed data, then unlimited data at 256kbps | 20 Mins Local Call | Hotspot | Use before 20/12/2026

View product for South Korea Unicom 5 Days Travel Prepaid SIM Card
View Quick Guide for South Korea Unicom 5 Days Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • SK Telecom

Card specifications

  • SK Telecom network
  • No registration required
  • 20 mins local calls in South Korea to South Korea number (comes with Hong Kong phone number)
  • Supports Hotspot

Check balance

Dial *118*50#

Calls and phone number

+82 followed by the South Korea number. Note: this SIM comes with a HK number.

Guide reference: UC-KS-A

South Korea Unicom 8 Days Travel Prepaid SIM Card

8 Days | 20GB high-speed data, then unlimited data at 256kbps | 20 Mins Local Call | Hotspot | Use before 20/12/2026

View product for South Korea Unicom 8 Days Travel Prepaid SIM Card
View Quick Guide for South Korea Unicom 8 Days Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • SK Telecom

Card specifications

  • SK Telecom network
  • Supports Hotspot
  • No registration required
  • 20 mins local calls in South Korea to South Korea number (comes with Hong Kong phone number)

Check balance

Dial *118*50#

Calls and phone number

+82 followed by the South Korea number. Note: this SIM comes with a HK number.

Guide reference: UC-KS-B

Malaysia, Singapore, Indonesia, Thailand Unicom 8 Days Prepaid SIM

8 Days | Total 24GB (3GB Daily Unlimited Data) | 20 Mins Local Call | Hotspot | Use before 31/03/2027

View product for Malaysia, Singapore, Indonesia, Thailand Unicom 8 Days Prepaid SIM
View Quick Guide for Malaysia, Singapore, Indonesia, Thailand Unicom 8 Days Prepaid SIM

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • DIGI in Malaysia
  • Starhub/Singtel in Singapore
  • AIS in Thailand (Cannot be used in Golok, Pattani, Betong, Danok, weak in small and rural areas)
  • Indosat in Indonesia (Cannot be used in Padang)

Card specifications

  • 20 mins local calls (comes with Hong Kong phone number)
  • Supports Hotspot
  • No registration required

Check balance

Dial *118*50#

Calls and phone number

Dial the country code of where you are calling, +60 Malaysia, +65 Singapore, +66 Thailand or +62 Indonesia, followed by the number. Note: this SIM comes with a Hong Kong number.

Guide reference: UC-ITMS-NHC

Vietnam Unicom Travel Prepaid SIM Card

8 Days | 15GB Data | 20 Minutes Local Call | Use before 31/03/2027

View product for Vietnam Unicom Travel Prepaid SIM Card
View Quick Guide for Vietnam Unicom Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name 3gnet
Android, APN 3gnet
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN 3gnet

Restart your phone after saving the APN.

Or select the network manually

  • Viettel

Card specifications

  • Viettel network
  • Supports Hotspot
  • No registration required
  • 20 mins local calls in Vietnam (comes with Hong Kong phone number)

Check balance

Dial *118*50#

Calls and phone number

+84 followed by the Vietnam number. Note: this SIM comes with a HK number.

Guide reference: UC-EIV

UK & Europe (72 Countries) Three 100GB Prepaid SIM

30 Days | 100GB (12GB Outside UK) | Usable In 72 Countries | Unlimited Local Calls & SMS | Hotspot in UK & Europe only

View product for UK & Europe (72 Countries) Three 100GB Prepaid SIM
View Quick Guide for UK & Europe (72 Countries) Three 100GB Prepaid SIM

How to use this SIM

  1. Activation is based on the departure date you provide. If you have not given us your date of departure, please WhatsApp us on +6013 399 1010. If you have already provided the date, ignore this step and go to step 2.
  2. Insert the SIM when you reach your destination and turn on Mobile Data. If you are outside the UK, turn on Data Roaming. For dual SIM phones, ensure only this SIM is inserted in slot 1. You may insert your other SIM card after this card is working.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name three.co.uk
Android, APN three.co.uk
iPhone, where Settings > Mobile Data > Mobile Data Network. Enter the APN in all APN columns.
iPhone, APN three.co.uk

Restart your phone after saving the APN.

Card specifications

  • Unlimited calls and SMS within the local country, in the UK and Europe only. Cross-country and toll free numbers are not included.
  • Hotspot enabled in UK and Europe
  • Ad Hoc Promo: your plan may be upgraded based on ongoing promotion by the telco. Refer to the website for more information.

Countries and networks

Countries Telco
United Kingdom Three
Australia Optus, Telstra, Vodafone
Austria Hutchison Drei Austria
Belgium BASE
Brazil Vivo
Bulgaria Globul, Vivacom
Chile Claro, Entel

Colombia

*Colombia must be activated in any of the listed countries first

Movistar, Tigo
Costa Rica Claro, Kolbi ICE
Croatia Tele2 Croatia, T-Hrvatski Telekom
Cyprus MTN, PrimeTel
Czech Republic Telefonica O2, T-Mobile CZ
Denmark 3 Denmark
El Salvador Claro, Digicel
Estonia Elisa, Tele2
Finland Alands Mobiltelefon, DNA, Elisa
France Bouygues, Free Mobile, Orange
Germany O2 Germany, T-Mobile
Gibraltar GIBTEL
Greece Cosmote, Wind Hellas
Guatemala Tigo, Telefonica
Guernsey Sure
Hong Kong 3 Hong Kong
Hungary Telenor, T-Mobile (Westel)
Iceland Nova
Indonesia Hutchison 3 Indonesia
Ireland 3 Ireland, O2 Ireland
Isle of Man Sure
Italy 3 Italy, Wind
Jersey Airtel Jersey, Sure
Latvia Tele2 Latvia
Liechtenstein Orange
Lithuania Tele2
Luxembourg Orange
Macau 3 Macau
Malta Go Mobile
Netherlands KPN Mobile, T-Mobile
New Zealand 2degrees, Spark
Nicaragua Movistar
Norway Telenor
Panama Digicel
Peru Movistar
Poland Play, T-Mobile
Portugal NOS
Puerto Rico AT&T, T-Mobile
Romania Cosmote
Slovakia Slovak Telecom, Telefonica O2 Slovakia
Slovenia Mobitel, Tusmobil Slovenia
Singapore M1, Singtel, Starhub
Spain Telefonica Movistar, Yoigo
Sri Lanka Etisalat, Hutchison
Sweden 3 Sweden
Switzerland Salt Mobile SA, Sunrise
USA AT&T, T-Mobile USA
Uruguay Movistar
US Virgin Islands AT&T
Vietnam Vietnamobile, Viettel

Check balance

Search for and install the Three app from Google Play or the App Store.

Calls and phone number

Check your phone number at https://checksim.hello1010.my/ by entering the card's ICCID. To make calls locally, add the country code. For example, in France calling a France number, dial +33 xxxxxx.

Top up

Top up via the Three app. Your current plan can only be re-subscribed after 30 days. You can check current data add-ons in the Three app.

Important

Only insert the SIM in the listed countries or the plan may be suspended. See the country list on the product page.

UK & Europe (72 Countries) Three 200GB Prepaid SIM

30 Days | 200GB Data (18GB outside UK) | Usable In 72 Countries | Unlimited Local Calls & SMS | Hotspot in UK & Europe only

View product for UK & Europe (72 Countries) Three 200GB Prepaid SIM
View Quick Guide for UK & Europe (72 Countries) Three 200GB Prepaid SIM

How to use this SIM

  1. Activation is based on the departure date you provide. If you have not given us your date of departure, please WhatsApp us on +6013 399 1010. If you have already provided the date, ignore this step and go to step 2.
  2. Insert the SIM when you reach your destination and turn on Mobile Data. If you are outside the UK, turn on Data Roaming. For dual SIM phones, ensure only this SIM is inserted in slot 1. You may insert your other SIM card after this card is working.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name three.co.uk
Android, APN three.co.uk
iPhone, where Settings > Mobile Data > Mobile Data Network. Enter the APN in all APN columns.
iPhone, APN three.co.uk

Restart your phone after saving the APN.

Card specifications

  • Unlimited calls and SMS within the local country, in the UK and Europe only. Cross-country and toll free numbers are not included.
  • Hotspot enabled in UK and Europe
  • Ad Hoc Promo: your plan may be upgraded based on ongoing promotion by the telco. Refer to the website for more information.

Countries and networks

Countries Telco
United Kingdom Three
Australia Optus, Telstra, Vodafone
Austria Hutchison Drei Austria
Belgium BASE
Brazil Vivo
Bulgaria Globul, Vivacom
Chile Claro, Entel

Colombia

*Colombia must be activated in any of the listed countries first

Movistar, Tigo
Costa Rica Claro, Kolbi ICE
Croatia Tele2 Croatia, T-Hrvatski Telekom
Cyprus MTN, PrimeTel
Czech Republic Telefonica O2, T-Mobile CZ
Denmark 3 Denmark
El Salvador Claro, Digicel
Estonia Elisa, Tele2
Finland Alands Mobiltelefon, DNA, Elisa
France Bouygues, Free Mobile, Orange
Germany O2 Germany, T-Mobile
Gibraltar GIBTEL
Greece Cosmote, Wind Hellas
Guatemala Tigo, Telefonica
Guernsey Sure
Hong Kong 3 Hong Kong
Hungary Telenor, T-Mobile (Westel)
Iceland Nova
Indonesia Hutchison 3 Indonesia
Ireland 3 Ireland, O2 Ireland
Isle of Man Sure
Italy 3 Italy, Wind
Jersey Airtel Jersey, Sure
Latvia Tele2 Latvia
Liechtenstein Orange
Lithuania Tele2
Luxembourg Orange
Macau 3 Macau
Malta Go Mobile
Netherlands KPN Mobile, T-Mobile
New Zealand 2degrees, Spark
Nicaragua Movistar
Norway Telenor
Panama Digicel
Peru Movistar
Poland Play, T-Mobile
Portugal NOS
Puerto Rico AT&T, T-Mobile
Romania Cosmote
Slovakia Slovak Telecom, Telefonica O2 Slovakia
Slovenia Mobitel, Tusmobil Slovenia
Singapore M1, Singtel, Starhub
Spain Telefonica Movistar, Yoigo
Sri Lanka Etisalat, Hutchison
Sweden 3 Sweden
Switzerland Salt Mobile SA, Sunrise
USA AT&T, T-Mobile USA
Uruguay Movistar
US Virgin Islands AT&T
Vietnam Vietnamobile, Viettel

Check balance

Search for and install the Three app from Google Play or the App Store.

Calls and phone number

Check your phone number at https://checksim.hello1010.my/ by entering the card's ICCID. To make calls locally, add the country code. For example, in France calling a France number, dial +33 xxxxxx.

Top up

Top up via the Three app. Your current plan can only be re-subscribed after 30 days. You can check current data add-ons in the Three app.

Important

Only insert the SIM in the listed countries or the plan may be suspended. See the country list on the product page.

UK & Europe (72 Countries) Three 40GB Prepaid SIM

30 Days | 40GB (6GB Outside UK) | Usable In 72 Countries | Unlimited Local Calls & SMS | Hotspot in UK & Europe only

View product for UK & Europe (72 Countries) Three 40GB Prepaid SIM
View Quick Guide for UK & Europe (72 Countries) Three 40GB Prepaid SIM

How to use this SIM

  1. Activation is based on the departure date you provide. If you have not given us your date of departure, please WhatsApp us on +6013 399 1010. If you have already provided the date, ignore this step and go to step 2.
  2. Insert the SIM when you reach your destination and turn on Mobile Data. If you are outside the UK, turn on Data Roaming. For dual SIM phones, ensure only this SIM is inserted in slot 1. You may insert your other SIM card after this card is working.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name three.co.uk
Android, APN three.co.uk
iPhone, where Settings > Mobile Data > Mobile Data Network. Enter the APN in all APN columns.
iPhone, APN three.co.uk

Restart your phone after saving the APN.

Card specifications

  • Unlimited calls and SMS within the local country, in the UK and Europe only. Cross-country and toll free numbers are not included.
  • Hotspot enabled in UK and Europe
  • Ad Hoc Promo: your plan may be upgraded based on ongoing promotion by the telco. Refer to the website for more information.

Countries and networks

Countries Telco
United Kingdom Three
Australia Optus, Telstra, Vodafone
Austria Hutchison Drei Austria
Belgium BASE
Brazil Vivo
Bulgaria Globul, Vivacom
Chile Claro, Entel

Colombia

*Colombia must be activated in any of the listed countries first

Movistar, Tigo
Costa Rica Claro, Kolbi ICE
Croatia Tele2 Croatia, T-Hrvatski Telekom
Cyprus MTN, PrimeTel
Czech Republic Telefonica O2, T-Mobile CZ
Denmark 3 Denmark
El Salvador Claro, Digicel
Estonia Elisa, Tele2
Finland Alands Mobiltelefon, DNA, Elisa
France Bouygues, Free Mobile, Orange
Germany O2 Germany, T-Mobile
Gibraltar GIBTEL
Greece Cosmote, Wind Hellas
Guatemala Tigo, Telefonica
Guernsey Sure
Hong Kong 3 Hong Kong
Hungary Telenor, T-Mobile (Westel)
Iceland Nova
Indonesia Hutchison 3 Indonesia
Ireland 3 Ireland, O2 Ireland
Isle of Man Sure
Italy 3 Italy, Wind
Jersey Airtel Jersey, Sure
Latvia Tele2 Latvia
Liechtenstein Orange
Lithuania Tele2
Luxembourg Orange
Macau 3 Macau
Malta Go Mobile
Netherlands KPN Mobile, T-Mobile
New Zealand 2degrees, Spark
Nicaragua Movistar
Norway Telenor
Panama Digicel
Peru Movistar
Poland Play, T-Mobile
Portugal NOS
Puerto Rico AT&T, T-Mobile
Romania Cosmote
Slovakia Slovak Telecom, Telefonica O2 Slovakia
Slovenia Mobitel, Tusmobil Slovenia
Singapore M1, Singtel, Starhub
Spain Telefonica Movistar, Yoigo
Sri Lanka Etisalat, Hutchison
Sweden 3 Sweden
Switzerland Salt Mobile SA, Sunrise
USA AT&T, T-Mobile USA
Uruguay Movistar
US Virgin Islands AT&T
Vietnam Vietnamobile, Viettel

Check balance

Search for and install the Three app from Google Play or the App Store.

Calls and phone number

Check your phone number at https://checksim.hello1010.my/ by entering the card's ICCID. To make calls locally, add the country code. For example, in France calling a France number, dial +33 xxxxxx.

Top up

Top up via the Three app. Your current plan can only be re-subscribed after 30 days. You can check current data add-ons in the Three app.

Important

Only insert the SIM in the listed countries or the plan may be suspended. See the country list on the product page.

UK Vodafone Travel Prepaid Plan

28 Days | 40GB | Unlimited Local Calls & SMS | Hotspot | Use before 28/02/2027

View product for UK Vodafone Travel Prepaid Plan
View Quick Guide for UK Vodafone Travel Prepaid Plan

How to use this SIM

  1. Activation is based on the departure date you provide. If you have not given us your date of departure, please WhatsApp us on +6013 399 1010. If you have already provided the date, ignore this step and go to step 2.
  2. Insert the SIM when you arrive in the UK. For dual SIM phones, ensure only this SIM is inserted in slot 1.
  3. Restart your phone until the network is detected. It may take up to 30 minutes for the SIM to be activated. Keep the SIM card inside the phone during this time.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name vodafone
Android, APN pp.vodafone.co.uk
iPhone, where Settings > Mobile Data > Mobile Data Options > Mobile Data Network. Enter the APN in all APN columns.
iPhone, APN pp.vodafone.co.uk
Username wap
Password wap

Restart your phone after saving the APN.

Card specifications

  • Unlimited local calls & SMS in UK
  • Supports Hotspot (phone only)
  • Top up at the Vodafone.co.uk website or app

Check balance

Download the app at vodafone.co.uk/app, call 2345, or dial *#1345#

Calls and phone number

Your phone number is +44 7XXXX XXXXX, printed on the back of the SIM card. To contact Vodafone, dial 191.

Top up

Top up at the Vodafone.co.uk website or app.

Important

Any changes of your departure date, contact us via WhatsApp at least 3 days before your given date. Once SIM is submitted for activation, no changes can be done.

Vodafone bundles can take up to 24 hours to appear on the SIM card.

Guide reference: DOV-KU

Balkan & Europe (15 or 30 Days) Travel Prepaid SIM Card

15 or 30 Days | 6GB or 10GB Data | Usable In 40 Countries | Use before 10/12/2026

View product for Balkan & Europe (15 or 30 Days) Travel Prepaid SIM Card
View Quick Guide for Balkan & Europe (15 or 30 Days) Travel Prepaid SIM Card

Insert this SIM only after you arrive at your destination.

How to use this SIM

  1. Insert the SIM when you reach your destination and turn on Data Roaming. For dual SIM phones, make sure only this SIM is in slot 1.
  2. Restart your phone so the network can be detected.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
iPhone, where Settings > Mobile Data > Mobile Data Options > Mobile Data Network. Enter the APN under both "Mobile Data" and "Personal Hotspot".
  • cmlink or internet.proximus.be in Austria, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine and the United Kingdom
  • cmlink or orange in Germany, Iceland, the Netherlands and Norway
  • cmlink in French Guiana
  • cmhk or orange in Belgium and Denmark
  • cmhk in Albania, Guadeloupe, Martinique and Montenegro

Restart your phone after saving the APN.

Card specifications

  • Data is cut off once the quota is used up.
  • Hotspot is not available.
  • No registration required.
  • No phone number. Cannot make calls nor SMS.
  • All apps are accessible, but country level restrictions are beyond our control.
  • See the country and network list on the product page for coverage.

Countries and networks

Countries Telco
Albania Vodafone
Austria A1/H3G
Belgium Proximus
Bosnia & Herzegovina HT Eronet
Bulgaria Mobitel/Telenor
Croatia Tele2/T-mobile
Cyprus MTN Cyprus/Primetel
Czech Republic T-mobile/Telefonica O2
Denmark TDC/Telenor
Estonia Tele2/Elisa
Finland Alcom
France SFR/BOUYGUES
French Guiana Digicel
Germany T-mobile/Telefonica O2
Gibraltar GIBTELECOM
Greece Cosmote/Vodafone
Guadeloupe Digicel
Hungary T-mobile/Telenor
Iceland Siminn / Vodafone
Ireland Meteor/Hutchinson
Italy WIND/Vodafone/H3G
Latvia SIA BITE/Tele2
Lithuania UAB Bite/Tele2
Luxembourg Tango SA/P&T
Malta Vodafone/GO
Martinique Digicel
Montenegro Telenor
Netherlands KPN/ Vodafone
Norway Telia (Netcom)/Telenor
Poland Plus/P4
Portugal TMN/NOS
Romania SC Cosmote/Orange
Serbia Telenor
Slovakia Slovak Telekom
Slovenia Telekokm/Tusmobil
Spain Movistar/Orange
Sweden Telenor/Tele2
Switzerland Sunrise
Ukraine Lifecell
United Kingdom Vodafone/EE/O2

Top up

You will receive an SMS containing a top up link. Open the link and follow the instructions there. Top up is paid by credit card.

Guide reference: MC-NKLB

Turkey Multi-Countries Travel Prepaid SIM Card

30 Days | 10GB high-speed data, then unlimited data at 128kbps | Usable In 45 Countries | Use before 30/04/2027

View product for Turkey Multi-Countries Travel Prepaid SIM Card
View Quick Guide for Turkey Multi-Countries Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card when in destination. Use slot 1 for dual SIM phones. Do not insert the SIM in Malaysia.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.
  3. You are activated. Restart if no network is detected.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name plus
Android, APN plus
iPhone, where Settings > Mobile Data > Mobile Data Options > Mobile Data Network
iPhone, APN plus

Restart your phone after saving the APN.

Card specifications

  • No registration required
  • Cannot Call & SMS
  • Supports Hotspot
  • Usable in 45 countries. See the list below.

Countries and networks

Country Telco
Albania Vodafoneplus
Austria A1, T-Mobile
Belarus Life, AI, MTS
Belgium Telenet, Orange
Bulgaria Vivacom, Telenor
Croatia Tele2, Hrvatski
Cyprus MTN
Czech Republic T-Mobile, O2
Denmark TDC, Telenor
Estonia Elisa,Tele2
Finland Lands Telekommunikation Ab, Elisa. DNA
France Bouygues, Orange
Georgia Magti, Cellfie, Silknet (Geocell)
Germany O2, T-Mobile
Greece Wind, Cosmote, Vodafone
Hungary Telenor, T-Mobile
Iceland Vodafone
Ireland Meteor Mobile
Italy Wind, Vodafone
Kazakhstan KaR Tel
Kyrgyzstan Sky Mobile
Latvia Bite
Liechtenstein Telecom Liechtenstein
Lithuania Bite, Tele 2
Luxembourg Orange
Malta Vodafone
Moldova Orange
Montenegro MTEL
Netherlands KPN, Odido
Norway Telenor
Pakistan Jazz
Poland Polkomtel
Portugal Optimus, TMN/MEO, Vodafone
Romania Orange
Slovakia O2, DT
Slovenia Telemach
Spain Movistar, Orange, Yoigo
Sweden Telenor, H3G
Switzerland Sunrise
Turkey AVEA,Vodafone
Ukraine KyivStar, MTS
United Kingdom O2, EE
USA T-Mobile, AT&T, Verizon
Uzbekistan Unitel(beeline)

Guide reference: TJ-MKT

Saudi, Egypt, Turkey Unicom 30 Days Prepaid SIM

30 Days | 6GB high-speed data, then unlimited data at 512kbps | Usable In Saudi Arabia, Egypt, Turkey | Hotspot | Use before 30/11/2026

View product for Saudi, Egypt, Turkey Unicom 30 Days Prepaid SIM
View Quick Guide for Saudi, Egypt, Turkey Unicom 30 Days Prepaid SIM

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name mobile.three.com.hk
Android, APN mobile.three.com.hk
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile.three.com.hk

Restart your phone after saving the APN.

Or select the network manually

  • STC in Saudi Arabia
  • Vodafone in Turkey
  • Etisalat in Egypt

Card specifications

  • Usable in Saudi Arabia, Egypt and Turkey
  • Supports Hotspot
  • No registration required
  • No phone number. Cannot call, SMS or top up.
  • This plan does not support TikTok or ChatGPT.

Guide reference: UC-UAS

UAE Unicom Travel Prepaid SIM Card

30 Days | 6GB high-speed data, then unlimited data at 512kbps | Hotspot | Use before 25/11/2026

View product for UAE Unicom Travel Prepaid SIM Card
View Quick Guide for UAE Unicom Travel Prepaid SIM Card

How to use this SIM

  1. Insert SIM card. Slot 1 for dual SIM phones.
  2. Turn on Data Roaming and Mobile Data. Settings > Mobile Networks.

If it still will not connect, set the APN

Android, where Settings > Mobile Network > Access Point Names > Add
Android, Name mobile.three.com.hk
Android, APN mobile.three.com.hk
iPhone, where Settings > Mobile Data > Mobile Data Network
iPhone, APN mobile.three.com.hk

Restart your phone after saving the APN.

Or select the network manually

  • DU

Card specifications

  • du network
  • Supports Hotspot
  • No registration required
  • Cannot Call & SMS

Guide reference: UC-EAU