Real Speed. Location. Travellers.
Real speed tests from our customers across Japan.
From Fukuoka to Osaka, Tokyo to Sapporo, eSIM Japan Infinite Data by KDDI, au delivered fast, stable connectivity where it mattered.
Terms and Conditions
Fast or Free applies to genuine network performances. Individual experiences may vary depending on location and device.
- Applies to Hello1010 eSIM Japan Infinite Data only
- Campaign ends 31 March 2026
- Customers who purchase this eSIM are automatically enrolled
We recommend Speedtest App by Ookla
How it works
How it works
- Buy and use the eSIM in Japan
- Run speed tests during your trip
- If unhappy, send your speed test to Hello1010 WhatsApp
- If happy, submit a review with your speed test and earn 500 HelloPoints
Refunds
Refunds
- Speed test screenshot of 3 different locations with speed slower than 10Mbps must be sent via WhatsApp while in Japan
- Refund covers the eSIM plan value only
- Refunds are issued to the original payment method or as HelloPoints
HelloPoints
HelloPoints
- 500 HelloPoints are given for approved reviews with speed tests
- HelloPoints are not exchangeable for cash
Exclusions
Exclusions
No refunds if issues are caused by:
- Unsupported devices
- Incorrect eSIM installation
- Device settings or airplane mode
- iOS or Android beta versions
- eSIM deleted from setting
Japan moves fast. Your data should too.
Fast or Free.
