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Your Taiwan adventure starts here.


Say Wow to free connectivity in Taiwan!

In collaboration with Taiwan Tourism Malaysia, you can redeem a Taiwan SIM or eSIM for free. Here's how:

  • Step 1: Email Details

    Email your Taiwan round-trip flight itinerary to tourism@taiwan.net.my with email subject “Taiwan SIM Redemption - Departure Date”. Please note that each unique booking reference number is valid for one-time redemption only. 

  • Step 2: Receive Coupon Code

    Once your documents are verified, you will receive a coupon code that can be used to redeem either a physical SIM card or an eSIM.

  • Step 3: Redeem

    Visit Hello1010 website and enter your details and the provided coupon code. For physical SIM card, a nationwide courier fee of RM6 will apply. For an eSIM, there are no courier charges as the QR code will be emailed to you.

Terms and conditions

  1. Only valid for Malaysian nationals on flights departing from Malaysia.
  2. SIM cards are first-come, first-served basis, non-returnable, and strictly prohibited from being resold or transferred 
  3. Choose between a physical SIM or eSIM based on your preference-once redeemed, neither option can be returned. The coupon code contains a value of RM38 which will offset the amount of one (1) SIM or eSIM from the cart.
  4. For physical SIM card delivery, a fixed fee of RM6 applies for nationwide shipping within Malaysia with one code per order. Multiple codes can be collected at Hello1010 office or arranged via WhatsApp +60133991010.
  5. Taiwan Tourism MY will not be responsible for any damage or loss during delivery.
  6. If you are booked under the same booking reference number, please only submit one request.